Frequently Asked Questions
Everything you need to know about transforming your space with scent.
How do Aroma360 scent diffusers work?
Our diffusers use cold-air diffusion technology to break down essential and aroma oils into a dry, microscopic mist that stays suspended in the air longer for a consistent scenting experience.
Are your fragrance oils safe for pets and children?
Yes, our scents are IFRA compliant and made from high-quality ingredients that are safe for use around children and pets when used as directed in our cold-air diffusers.
Does Aroma360 offer international shipping?
We currently ship to a wide range of international destinations. Shipping costs and delivery times vary by location and are calculated at checkout.
Can I connect my diffuser to my home's HVAC system?
Many of our professional-grade units, such as the Museum360, are designed to be integrated directly into your HVAC system to provide uniform scenting throughout your entire home.
What is your return policy?
We offer a 30-day return policy for unused and unopened products in their original packaging. Please note that fragrance oils are non-returnable once the seal is broken.
How long does a bottle of fragrance oil typically last?
Depending on the intensity settings and daily run time, a standard 500mL bottle typically lasts between 1 to 3 months.